Underfunded Staff:
What To Do With Them?  

   I had to turn away from the horrific, gruesome, agonizingly drawn out execution scene of the ancient Scottish hero, William Wallace, in the movie Braveheart. Yes, I wanted my teenage sons to see this man’s courage and perseverance, but did Mel Gibson have to show five full minutes of indescribable anguish and torment?

   It may sound over dramatic, but I have seen numerous Christian workers over the years experience this kind of slow torturous death—not physically, but financially and emotionally. Their support team may have been strong and vigorous at one time, but for whatever reason, it began a long, painful descent into “support raising hell.”

   Or just as common is the worker who never makes it to 100% of their budget and then silently endures the accompanying embarrassment and pressures. Life, marriage, and ministry remain under constant stress because of financial shortfalls. Then questions begin to flood in like: “Is God really calling us to continue with this ministry that requires us to raise our support?” Exiting staff always give “reasons” for leaving, but more times than not, an unspoken, but core rationale is: underfunding.

   What should you do with underfunded staff? Most ministry leaders go into the denial ditch and act as if all their staff are doing just fine. Some macho executive types choose the other extreme by coldly administering the “all or nothing” ultimatum to their underfunded staff—who by now are drowning in hopelessness and bitterness. Instead of just letting them twist in the wind, here are three proactive steps you can take to help these devoted, but perpetually under budget staff know you care:

   1. Give them the right training
   Some organizations try to “subsidize” underfunded staff in the short term, but this is like putting a band aid on cancer. Instead of handing out a fish each day just so they can survive—why not teach them to fish? Make sure you get them to the best support raising training available.

   2. Give them the right coach
   Try to give this struggling staffer a mature, fully funded companion who can encourage and troubleshoot, but also has enough backbone to ask tough personal questions. The coach needs to go with them on some support appointments as well as have specific weekly accountability.

   3. Give them the right finish line
   Provide the staffer adequate time off to pack out their weeks with face to face appointments. Lovingly, but firmly, focus their goals and efforts on a finish line (i.e. a deadline). You, the coach, the staff person, even their prospective donors, all need to urgently work and pray toward getting to 100% by that date.

   If these steps have been taken and the staffer is still not fully funded, then and only then, do we pull them aside to do a complete evaluation as to whether this really is God’s best place of service for them. As hard as it is to cut someone loose, most of us would prefer a quick and painless death to a slow torturous one.
        
 
March 2005
In the next issue...
A Working Spouse:
Does it Affect Support Raising?
What is Support Raising Solutions?
This is a free monthly newsletter focusing on crucial topics in the world of personal support raising. It is not intended for the general public or individual Christian worker, but specifically designed for support raising trainers or policy makers within ministries who focus on fulfilling the Great Commission.

Each issue will highlight a pertinent subject or question which will be followed with a "Second Opinion" from another authority in that field. We do not pretend to have all the answers. Our main goal is simply to get as many new and veteran Christian workers to their assignment quickly - and fully funded!
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Yes, many of these viewpoints are from experienced experts, but everyone has a unique perspective. We want our website to act as a sounding board for ministry leaders around the world. What do you agree or disagree with in this article? Share your thoughts with others who are on the same journey. Log on at: www.TheBodyBuilders.net
About the Author
SteveShadrachSteve Shadrach, along with Scott Morton, Vice-President of Development with The Navigators, regularly lead Personal Support Raising Boot Camps around the U.S. and abroad. Consider sending your staff to a Boot Camp.
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    “Can you give me a ride home? My car’s in the shop and I can’t pay the bill until payday.”

   “My wife’s had it with financial stress. Our marriage is on the rocks.”

   “I’m gonna have to go to volunteer status, so I can get a paying job.”

   “I feel called to minister somewhere else.”

   Sometimes the connection between stress and underfunding is obvious. Other times it is hidden, perhaps even denied. But the direct and indirect penalties are painful.

   So why aren’t we more proactive? We’ve had many “reasons” over the years.

   1. Too busy. The ministry is going gangbusters, and it’s always more fun to focus on external ministry growth than the internal ministry of staff shepherding.

   2. No one person’s job. HR is hustling to keep up with new staff. The Finance Dept. is busy receipting and reporting, but not tasked with the implications of those reports. The coach has the relationship, but not the reports, to deal with what’s really up.

   3. Piling on. When a staffer is stressing out trying to manage home and ministry, we hate to add to their worries—even though challenging them to get fully funded would relieve stress, rather than add to it.

   4. It’s the economy, stupid. We take the attitude that it’s not the staffer’s fault, it’s really just the economy. We assume that things will get better as the economy improves. Interesting how the folks who put the time into support-raising often seem immune to the economy.

   5. I feel your pain. Our leadership team raises support, so we know the pain confrontation will bring, even if short-lived. We think we’re being empathetic, but really we don’t want to confront someone else when we’re in the same boat.

   Hopefully you can sense the repentance coming through in this list. Steve’s recommendations are necessary because the penalties of inaction are too great. Too great for our staff members, and too great for our ministry.
 

 
About the Author

God propelled Mike Jorgensen from a law career into ministry through short-term missions trips. Having made every mistake in the book in his early years of support raising, he now is committed to getting his staff the best training possible. He leads GoLeaders.net, the leadership development arm of Global Partners Ministries.

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