Five Ironclad Policies
Every Ministry Should Have


      While parenting sons who now are 18, 19, and 20, I've seen the value of “tough love.” Over the years, creating firm family policies have given us a sense of direction, stability, even protection. I've got a long way to go in leading our family and ministry, but I have experienced the benefit of forming (and enforcing) basic practices that help everyone succeed.
      Most ministries don't create this brand of organizational DNA at their founding. I have seen a few groups attempt to “re-create” their DNA after struggling for years, but there is a price to pay. You, as a leader of the ministry, must possess a total “buy in”. Why? Because your commitment and follow through must be ironclad : “so firm, so secure, as to be unbreakable.”
      For para-church ministries that require staff to raise their personal support, I suggest these policies that can help produce the unity and longevity you yearn to see in your staff:

1. Leaders must raise personal support:
True leaders don't ask staff to do something they are not. Yes, the leadership raises organizational funds, but this is different. Credibility and authority (to even create and enforce these policies) comes when the leaders are willing to start from scratch and put together 100% of their own monthly, personal support.
Result: MORALE

2. Thorough preparation and training:
You'll do ministry just like you raise support. You raise support just like you prepared to raise support. You prepare to raise support the way you were trained . You'll never regret spending extensive time and money getting everyone on your staff the best possible training.
Result: EXCELLENCE

3. Strong accountability every week:
During the support raising time, make sure every staff has a very detailed accountability partner he reports to every week—like Monday morning. Require the support raiser to fill out a standardized document that lists weekly goals and measurable results. Hint: An accountability partner with some spine has a way of strengthening our backbone too!
Result: TEAMWORK

4. 100% BEFORE reporting to assignment:
You'll be doing your staff a huge favor by not letting them start their ministry, or even move to their assignment, until they have reached at least 100% of their budget—not pledges or one-time gifts, but monthly checks in hand. Fudging on this removes all the (healthy!) pressure the staff and donors feel to quickly get to full support.
Result: URGENCY

5. Connect with supporters at least bi-monthly:
Every other month is not too often to require your staff to thank and communicate with their ministry partners. A call, a note, or a newsletter at least every 60 days tells those supporters you care about them and value their investment in you.
Result: GRATITUDE

      If you choose to implement “ironclad” policies like these, you'll see dramatic results in your staff, their marriages, job performance, and support. Take the long look and realize that shortcuts only short circuit. Tough love. It can sometimes be the very best kind.

July 2006
In the next issue...
An Open Letter to the
Parents of Support Raisers
What is Support Raising Solutions?
This is a free monthly newsletter focusing on crucial topics in the world of personal support raising. It is not intended for the general public or individual Christian worker, but specifically designed for support raising trainers or policy makers within ministries who focus on fulfilling the Great Commission.

Each issue will highlight a pertinent subject or question which will be followed with a "Second Opinion" from another authority in that field. We do not pretend to have all the answers. Our main goal is simply to get as many new and veteran Christian workers to their assignment quickly - and fully funded!
Second Opinion - Your Online Discussion Forum
Give your feedback.
Read others feedback.

Yes, many of these viewpoints are from experienced experts, but everyone has a unique perspective. We want our website to act as a sounding board for ministry leaders around the world. What do you agree or disagree with in this article? Share your thoughts with others who are on the same journey. Log on at: www.TheBodyBuilders.net
About the Author
SteveShadrach

Steve Shadrach is President of the BodyBuilders. The Support Raising Solutions division of the BodyBuilders ministry is administered by Anna Webb. Anna has a marketing degree from the University of Arkansas and just got back from spending a month in Yemen.

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      I am delighted that Steve asked me to respond to his article. We have mutual respect for each other and I believe our agencies will increasingly collaborate to accomplish missional objectives. Often differing perspectives lead to division, but it is my hope, though we have some divergence of strategy and practice relative to support raising, we will find ways and opportunities to strengthen each other.
      It is undeniable that goal setting, training, accountability, and clear communication are vital both to my family of three teens as well as to growing organizations. Yes, these kinds of policies and training Steve lists are essential for individual staff to get to full support, but there are other financial needs within an organization that cannot be filled just by staff raising personal support. Twice in my life, I got to experience building a solid financial partner base. But, it is my experience that you cannot accomplish all of a ministry's objectives based entirely on staff raising personal support. Creating other streams of income are vital and strategic ways for an organization to expand the Kingdom of God .
      Our ministry has traditionally based its entire scope of operations on the collection of individual's raising personal support. Over the course of its 25 year history we have not seen substantive growth as an organization in spite of individuals' best efforts. In my role, I have selected The BodyBuilders' Boot Camp as our outsourced solution to build capacity at fundraising to achieve 100% staff partner funding levels—and we have seen solid progress. We have contracted with other groups to show us how to create the revenue engines and organizational funding needed to expand our programs.
      In summary, I believe that it is a combination of raising corporate funds and finding new markets that produce revenue streams for our products and services, along with individuals building personal support teams that create more viable long term organizations. Our leadership also pursues major donor giving, foundational, and grant funding, and as a result, is greatly appreciated by the rest of the staff for their efforts to provide the larger dollars to keep the whole ministry operating.

P.S. I am overjoyed seeing the accountability report I just received from a staffer who went through your training. It shows how liberating and empowering your system is for individuals.  She is finding great daily structure and encouragement in following your plans to a T.  

About the Author
Tim Biscaye directs Human Relations for Caleb Project. His people skills are from 20 years in business, non-profits, and Christian ministries around the world. On July 1, Caleb Project will merge with ACMC (Advancing Churches in Missions Commitment) to increase their ability to serve Christian communities' mission efforts.
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